M5 SYSTEMS
We specialize in providing responsive IT support, consulting, and managed IT services to businesses located in Phoenix.
What We Do
Managed IT Services
Let us give you the peace of mind you deserve.
Remote IT Services
We can fix your issues with ease and speed.
Hourly IT Services
We can help with all your everyday hourly IT needs.
Network Security
Let us help you keep your company’s data safe.
Is This You?
If you are a small to midsize business in Phoenix, and you want to turn technology into a power tool that can move your business forward instead of a problem that costs you time and money, then we can help!
Our clients usually operate with 10 to 50 workstations (maximum 100), depend on their computers, networks, and internet to carry out their daily operations, and use specialized business applications to run their businesses. It is important for them to have these applications operational at all times. Our clients come from diverse industries and are located in Phoenix.
3 Reasons to Choose M5 Systems to Support Your Computer Work
1. Our CEO, Michael Seidner, has over 40 years of experience in the IT industry, providing support for IT infrastructure to small and medium-sized businesses. Our team, including Michael and our support staff, has at least 20+ years of experience in the field. With our expertise, we can quickly resolve any issues you have, resulting in fewer billable hours and faster support results. This leads to lower costs and higher uptime, ultimately increasing productivity for your company.
1. Our CEO, Michael Seidner, has over 40 years of experience in the IT industry, providing support for IT infrastructure to small and medium-sized businesses. Our team, including Michael and our support staff, has at least 20+ years of experience in the field. With our expertise, we can quickly resolve any issues you have, resulting in fewer billable hours and faster support results. This leads to lower costs and higher uptime, ultimately increasing productivity for your company.
2. At M5 Systems, we proactively monitor all devices on your network for hardware, software, and security issues. Our 24/7 monitoring of network anomalies and the Dark Web helps us stop potential threats before they become a ransomware event, giving you peace of mind year-round.
3. At M5 Systems, we provide round-the-clock support via email, phone call, or text. Our CEO prioritizes exceptional customer service, ensuring that all clients are satisfied. You will never be directed to a queue or an automated support ticket system – instead, you’ll always have access to a live human being. Just call or text us, and we’ll be happy to help you in any way we can.
3. At M5 Systems, we provide round-the-clock support via email, phone call, or text. Our CEO prioritizes exceptional customer service, ensuring that all clients are satisfied. You will never be directed to a queue or an automated support ticket system – instead, you’ll always have access to a live human being. Just call or text us, and we’ll be happy to help you in any way we can.
Add our technology experts to your company's team when:
- You want to focus on your business, not the technology.
- Your current system seems to hinder business more than it helps.
- You need better reliability and security for your computer network.
- You know that computer downtime costs you money.
- You need to be certain your data is always backed up, period.
- You need to know where your inventory is at all times.
- You’d like to enable your employees to work remotely.
- You want your employees to do the jobs they were hired for, not waste their time on computer problems.
- You believe that paying to prevent problems is more efficient than paying to fix problems.
- You’re looking to expand your business, but need to know the technology and costs involved in doing so.
- Your interests are tied to the bottom line.
Why Direct IT Really Is Different
Why Businesses in Phoenix Trust Us:
- Our agency boasts a wealth of long-standing clients, with some having worked with us for over 30 years. Even after a decade or more, our clients continue to sing our praises and remain loyal to our services.
- Our team has leveraged enterprise-level solutions and top-notch bank-grade security, streamlining them to cater to the needs of small businesses and their budgets.
- We steer clear of technobabble and geek speak, instead choosing to speak in terms that make sense for your business. You won’t be left feeling confused by technical jargon when you work with us.
- At M5 Systems, we pride ourselves on our unique approach to network management tools for small businesses. Unlike other companies that simply resell expensive and overly complicated packages, we’ve built our own tools specifically designed to meet the needs of small businesses.
Our Clients
They Have gone the extra mile for us!
We’ve partnered with M-5 Systems since 2012; this alone says a great deal about their level of service. As with many services, M-5 Systems staff are professional and knowledgeable, but unlike a lot of other similar services, M-5 Systems provides proactive suggestions & service; they address any and all needs to ensure end-to-end functionality, and (of particular priority for us) they are never condescending or demeaning given that we are not techno-geeks! And… they provide all this value at a very reasonable price. They have gone the extra mile for us!
You could not ask for a better company to deal with
I’ve dealt with Michael and M5 systems for many years and I can say with complete assurance that he and his firm are excellent in every way. Frankly, I could not imagine dealing with anyone else at this point. M5 encompasses quality, service, dedication, and responsiveness. In my professional opinion you could not ask for a better company to deal with.
We’ve Been A Client For 30+ Years
Keeping our network safe and our operations running is critical to us, which is why we only work with M5 Systems. If our network went down, or we were to get hacked, it would significantly harm our business, so we need someone we can trust, which is M5 Systems. They have consistently stayed on top of the newest software and hardware solutions to keep our network safe and consistently stay on top of ensure we have the proper cyber protections working to reduce our risk. I trust they have properly installed onsite and off-site secure backups of our data and users’ information to ensure it’s never lost or compromised which is extremely important to us.
Worked with M5 Systems for more than 15 years
I have worked with M5 Systems for more than 15 years. Their knowledge is profound and their work is stellar. I would recommend them to anyone without hesitation. Great work, fair price, responsive, and very professional.
Been working with Michael at M5 Systems for many years
We’ve been working with Michael at M5 Systems for many years. Michael is ALWAYS quickly responsive to our needs here at Amberwood Homes and takes great care of us! Our hats off to him… And his crew, Heidi and Jerry too!
Mike has always been willing to assist us with post-sales support
Our company has dealt with M5 for years, through multiple different versions of hardware and firmware for the Astaro/Sophos security product lines. Mike has always been willing to assist us with post-sales support as well as making sure that we have the right configuration to suit our needs.
We are very impressed by M5 Systems and would recommend him to anyone
After reaching out to two IT techs, Mike with M5 was the only person to be able to help us set up our new fiber Cox internet. He set up our new internet, and then we went ahead and had him run all new CAT6 wiring, WI-fi extenders and router. Impressed by his work, we had him set up 4K camera’s through out our yard. We are very impressed by M5, and would recommend him to anyone.
M5 Systems is the most knowledgeable IT partner
M5 is the most knowledgeable IT partner to guide you through the considerable maze of HIPPA compliancy and earns 5 stars. This company has helped us stay independent in a dependent regulatory environment with Its continual and ambiguous changing demands. I strongly recommend that any entity that manages ePHI (electronic Patient Health Information) consult this firm to protect themselves from any possible breach of data. The responsibilities are very real and the fines have proven to be insurmountable.